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Depot Quality Assurance

Depot Quality Assurance service

Depot Quality Assurance

Service Planet's Depot Quality Assurance is the final step in our service chain, ensuring that every product leaving our depot meets the highest quality standards. This process includes not only functional testing using advanced tools, but also a physical inspection to verify completeness and condition. Our team checks whether the product is correctly assembled, clean, and ready for use. Each QA step is documented, and full reports are available through our customer portal. This transparent and rigorous process ensures that whether the item has been repaired, replaced, or refurbished, it arrives ready to perform—giving you full peace of mind.

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WHAT IS DEPOT QUALITY ASSURANCE?

Service Planet's Depot Quality Assurance is a robust final quality checkpoint that guarantees your product is fully functional, presentable, and secure before it is shipped. Our QA process includes:

  • Tested product – Final verification after repair, DOA, or refurbishment
  • Cleaned and correctly assembled product – Professionally prepared for handover
  • Completely packaged product – Safe, secure packaging for transit
  • Extensive documentation – Detailed reports of all inspection steps
  • Portal integration – Access QA reports and certificates through our online system
  • Full traceability – Complete history of servicing, testing, and handling

This structured approach to quality assurance combines automated diagnostics with expert manual checks, ensuring high performance and physical integrity. Each device is validated, cleaned, and prepared with professional care, ensuring readiness upon arrival.

By integrating test data and documentation into our online portal, you gain full transparency and control. The result: a reliable, traceable, and high-quality product, every time.

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WHY SHOULD I USE DEPOT QUALITY ASSURANCE?

Service Planet's Depot Quality Assurance gives you complete confidence in the condition and functionality of your products. Our comprehensive inspection process, combining automated testing with expert manual checks, ensures that every device meets our high standards before shipping. This attention to detail minimizes the risk of issues upon arrival and ensures a professional presentation.

The service's integration with our online portal provides full transparency and traceability. You can access detailed reports and certificates at any time, confirming that your products have undergone thorough testing and preparation. Choose Depot Quality Assurance for reliable, well-documented quality control that protects your investment and reputation.

GET IN TOUCH

CONTACT US

Postal Address:

Stuttgartstraat 8, 3047 AS Rotterdam


Email:

info@ask.serviceplanet.nl


Telephone:

+31 10 400 8200

MEET OUR OWNER

William van der Meer

William van der Meer

Depot Quality Assurance Product Owner

Stuttgartstraat 8, 3047 AS Rotterdam

+31 10 400 8228

depot.info@ask.serviceplanet.nl

USE CASES

Enhancing Quality Assurance

Customer:

Type of Setup: B2B

A vendor observed that standard repair processes often included only basic checks after repair service. This led to a high rate of repeat repairs, as computers were not subjected to comprehensive hardware testing, stress testing, or full cleaning and reinstallation. Service Planet’s Depot Quality Assurance now delivers a far more thorough approach, dramatically improving first-time fix rates and customer satisfaction.

LEARN MORE