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Depot Swap

Depot Swap service

Depot Swap

Service Planet's Depot Swap service is designed to get your operations back on track with minimal disruption. When a product fails or requires replacement, we provide a new or reconditioned unit—either supplied by the manufacturer or sourced from our managed stock. The replacement process is flexible: it can be handled on-site for immediate turnaround or at our in-house depot, depending on the device type and logistics. With this streamlined, efficient approach, your team can continue working with minimal delays and without the typical headaches of traditional repair workflows.

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WHAT IS DEPOT SWAP?

Service Planet's Depot Swap is a professional, time-saving solution that ensures you always have working equipment. This replacement service covers several flexible options:

  • Complete process management – Full coordination from request to delivery.
  • Swap for new or refurbished product – Manufacturer-supplied or stock-based replacements.
  • Swap with new stock – Direct replacement using pre-allocated inventory.
  • On-site swap – Fast replacement at your location via our logistics partners.
  • Manufacturer-authorized swap – Certified replacement executed under OEM authorization.
  • Flexible service location – Available both on-site and at our depot.

Our goal is to restore functionality with the least possible delay. Whether you need immediate on-site replacement or prefer depot-based handling, the Depot Swap service is designed for speed, reliability, and simplicity. With managed inventory options and coordination with manufacturers, we ensure every swap is seamless and hassle-free.

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WHY SHOULD I USE DEPOT SWAP?

You should choose Service Planet's Depot Swap service for a fast and effortless replacement experience. Rather than waiting for repairs, you receive a functional device right away—minimizing downtime and keeping your operations running smoothly. Whether the product comes directly from the manufacturer or from your reserved stock, the process is designed for speed and convenience.

With both on-site and depot-based options available, this service adapts to your specific requirements. Combined with efficient logistics, full coordination, and trusted replacement sources, Depot Swap offers a reliable continuity solution for businesses that value time, productivity, and operational efficiency.

GET IN TOUCH

CONTACT US

Postal Address:

Stuttgartstraat 8, 3047 AS Rotterdam


Email:

info@ask.serviceplanet.nl


Telephone:

+31 10 400 8200

MEET OUR OWNER

William van der Meer

William van der Meer

Depot Swap Product Owner

Stuttgartstraat 8, 3047 AS Rotterdam

+31 10 400 8228

depot.info@ask.serviceplanet.nl

USE CASES

Modern workplace management

Customer:

Type of Setup: B2B

A major hardware vendor and a leading wholesaler jointly offer a modern workplace solution, delivering secure, ready-to-use devices that are fully updated, configured, and enrolled in the client’s management system—whether for office or remote use. However a fine grain operational engine is missing in this joint offering.

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Working Without Downtime

Customer:

Type of Setup: B2B2C

As a high-end consultancy firm with consultants rarely working at the office—often on client site or from home—seamless, hassle-free IT is critical. Downtime is costly, and every minute without a working device directly impacts productivity and client satisfaction.

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