About Us History Quality Systems |
Service Planet Logo SERVICE PLANET

Melissan ITSM

Melissan ITSM service

Melissan ITSM

Welcome to the Melissan ITSM page, your hub for seamless, end-to-end IT service management, designed for any type of organization. Whether you support a retail network, a corporation, an educational institution, or a public organization, Melissan brings all your service processes together in one powerful, workflow-driven platform. Our team combines deep technical expertise with a strong service mentality — we're here to help, advise, and keep your IT running smoothly, no matter your needs. With Melissan, you'll benefit from advanced automation, real-time insights, and robust GDPR compliance, all with flexible integrations to fit your business. Discover how our commitment to quality, innovation, and customer satisfaction makes Melissan the trusted choice for professional IT service management.

icon

WHAT IS MELISSAN ITSM?

Melissan ITSM is a central platform for all IT service processes, designed to help organizations efficiently manage their IT environment. The system automates routine tasks and provides real-time insights into all aspects of IT service management:

  • Central platform – All IT service processes combined in one system.
  • Incident and change management – Automated handling of IT issues and changes.
  • Asset tracking – Real-time monitoring and management of all IT resources.
  • Workflow automation – Streamlined processes that minimize manual tasks.
  • GDPR compliance – Fully compliant with privacy and data protection regulations.
  • User-friendly – Designed for both IT and non-IT personnel.

Melissan brings efficiency and control to your IT service management, making professional support accessible to any organization. The platform integrates seamlessly with logistics, financial, and hardware tools, and adapts to your existing ecosystem while scaling with your organization.

icon

WHY SHOULD I USE MELISSAN ITSM?

Melissan ITSM provides a complete, workflow-driven platform that brings together all your IT service processes such as incident, change, and asset management in one central environment. The system automates routine tasks, streamlines communication, and provides real-time insights, meaning your team can work faster, reduce errors, and focus on what matters most.

With seamless integration to logistics, finance, and hardware tools, Melissan adapts to your existing ecosystem and scales with your organization. The easy-to-use portal empowers both IT and non-IT staff to deliver consistent, high-quality service, while advanced reporting ensures you stay in control and fully GDPR compliant. Melissan is the smart choice for organizations looking to increase efficiency, transparency, and customer satisfaction in every aspect of their IT service management.

GET IN TOUCH

CONTACT US

Postal Address:

Stuttgartstraat 8, 3047 AS Rotterdam


Email:

info@ask.serviceplanet.nl


Telephone:

+31 10 400 8200

MEET OUR OWNER

Justin van der Linden

Justin van der Linden

Melissan ITSM Product Owner

Stuttgartstraat 8, 3047 AS Rotterdam

+31 10 400 8228

Melissan.info@ask.serviceplanet.nl

USE CASES

Modern workplace management

Customer:

Type of Setup: B2B

A major hardware vendor and a leading wholesaler jointly offer a modern workplace solution, delivering secure, ready-to-use devices that are fully updated, configured, and enrolled in the client’s management system—whether for office or remote use. However a fine grain operational engine is missing in this joint offering.

LEARN MORE

Educational Workplace Management

Customer:

Type of Setup: B2C

A retailer for the education sector offers students fully configured, ready-to-use devices for school, with all repairs and support centrally managed throughout the academic year—even when students use their own (BYOD) devices.

LEARN MORE

Working Without Downtime

Customer:

Type of Setup: B2B2C

As a high-end consultancy firm with consultants rarely working at the office—often on client site or from home—seamless, hassle-free IT is critical. Downtime is costly, and every minute without a working device directly impacts productivity and client satisfaction.

LEARN MORE