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Onsite Configuration

Onsite Configuration service

Onsite Configuration

The Onsite Configuration Service is a key component of Service Planet's comprehensive on-site offerings, delivering expert IT assistance directly to your premises. The service specializes in the setup and fine-tuning of IT and AV equipment, including network configuration, AV system calibration, and installation of essential software updates and settings. By tailoring these configurations to individual requirements, we ensure your technology operates at peak performance and is perfectly aligned with your workflows. This proactive approach addresses the complexity of modern devices and helps users fully exploit their capabilities for a smoother, more productive experience.

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WHAT IS ONSITE CONFIGURATION?

The Onsite Configuration Service provides expert setup and optimization of your IT and AV systems right where you need it. Our key service elements include:

  • Network configuration – Professional installation and tuning of wired and wireless networks
  • AV Calibration – Optimization of audio and video systems for best quality and performance
  • Software installation – Deployment of applications, updates, and security patches
  • Custom configurations – Settings tailored to user-specific needs and workflows
  • System optimization – Performance tuning and security enhancement
  • User training – Practical guidance to help users maximize system potential

Our onsite configuration service goes beyond mere installation by customizing each system according to the user's environment and preferences. This ensures that your IT and AV investments deliver maximum efficiency and reliability from day one.

By aligning configurations with your unique setup, we help you avoid common pitfalls such as connectivity issues, suboptimal performance, or security vulnerabilities. With our expert support, your technology runs smoothly and supports your objectives effectively.

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WHY SHOULD I USE ONSITE CONFIGURATION?

Service Planet's Onsite Configuration Service is essential because modern IT and AV equipment often requires careful tuning and optimization to function flawlessly and meet your unique needs. Without expert configuration, users can struggle to fully understand or utilize their devices, leading to frustration and wasted potential.

This service brings skilled IT professionals directly to your location, handling everything from network setups to AV calibrations and software installations. Choosing this service ensures your technology is correctly configured and optimized, helping you maximize your investment and enjoy a seamless, hassle-free experience tailored specifically to your environment and workflow.

GET IN TOUCH

CONTACT US

Postal Address:

Stuttgartstraat 8, 3047 AS Rotterdam


Email:

info@ask.serviceplanet.nl


Telephone:

+31 10 400 8200

MEET OUR OWNER

Lennert Hollemans

Lennert Hollemans

Onsite Configuration Product Owner

Stuttgartstraat 8, 3047 AS Rotterdam

+31 10 400 8228

onsite.info@ask.serviceplanet.nl

USE CASES

Onsite Installation Configuration

Customer:

Type of Setup: B2B

A major B2B reseller of video conferencing hardware partners with Service Planet to deliver and install meeting room solutions in the Benelux, from small one-on-one spaces to mid-sized huddle rooms for up to 8 people. The service is crucial for both domestic and international business clients in the era of hybrid and remote work.

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Smart Home Installation

Customer:

Type of Setup: B2C/B2B2C

Retailers selling smart home hardware to consumers and small business users often face high return rates and customer frustration due to the complexity of installation and integration. Professional setup is essential to ensure devices like smart doorbells, thermostats, sensors, cameras, and lighting work seamlessly together.

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